Last updated August 31, 2024
This Privacy Notice for Civikka
(
- Visit our website
at http://www.civikka.com , or any website of ours that links to this Privacy Notice
- Download and use
our mobile application ( Civikka) , or any other application of ours that links to this Privacy Notice
- Use
Civikka .Civikka is a transparent, data-driven social platform that bridges the gap between politicians and citizens. It empowers constituents to learn about policies, voice their opinions, and encourage political alignment, fostering meaningful civic engagement.
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will
help you understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not agree
with our policies and practices, please do not use our Services.support@civikka.com .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use. Learn
more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the
information may be considered
Do we collect any information from third parties?
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.
In what situations and with which
How do we keep your information safe? We have adequate
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your personal information.
Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your
rights is by support@civikka.com
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
names
email addresses
usernames
contact preferences
contact or authentication data
billing addresses
debit/credit card numbers
Sensitive Information.
information revealing race or ethnic origin
information revealing political opinions
information revealing religious or philosophical beliefs
Social Media Login Data. We may provide you with the option
to register with us using your existing social media account details, like your
Facebook, X, or other social media account. If you choose to register in this way,
we will collect certain profile information about you from the social media
provider, as described in the section called
Application Data. If you use our application(s), we also may
collect the following information if you choose to provide us with access or
permission:
Civikka __________ __________
have the right to request
access to the personal
information we collect from
you, details about how we have
processed it, correct
inaccuracies, or delete your
personal information. You may
also have the right to support@civikka.com
- Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s). If you
wish to opt out from receiving these types of communications, you may turn
them off in your device's settings.
This information is primarily needed to maintain the security and operation
of our application(s), for troubleshooting, and for our internal analytics and
reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record in log
files. Depending on how you interact with us, this log data may include
your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features you
use), device event information (such as system activity, error reports
(sometimes called
"crash dumps" ), and hardware settings).
Information collected from other sources
In Short: We may collect limited data from public databases, marketing
partners,
In order to enhance our ability to provide relevant marketing, offers,
and services to you and update our records, we may obtain information
about you from other sources, such as public databases, joint marketing
partners, affiliate programs, data providers,
If you interact with us on a social media platform using your
social media account (e.g.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you can create and log in to your
account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested
service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and
solve any potential issues you might have with the requested
service.
- To send administrative information to you. We may process your information to send you details about our
products and services, changes to our terms and policies, and
other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of
our offerings that allow for communication with another
user.
- To request feedback. We may process
your information when necessary to request feedback and to
contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any
time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To post testimonials. We post
testimonials on our Services that may contain personal
information.
- To protect our Services. We may process your
information as part of our efforts to keep our Services safe
and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products,
marketing, and your experience. We may process your information when we believe it is
necessary to identify usage trends, determine the effectiveness
of our promotional campaigns, and to evaluate and improve
our Services, products, marketing, and your experience.
- To identify usage trends. We may process
information about how you use our Services to better understand
how they are being used so we can improve them.
- To determine the effectiveness of our marketing
and promotional campaigns.
We may process your information to better understand
how to provide marketing and promotional campaigns
that are most relevant to you.
- To comply with our legal obligations.
We may process your information to comply with our
legal obligations, respond to legal requests, and
exercise, establish, or defend our legal rights.
In Short: We may share information in specific
situations described in this section and/or
with the following
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share
your information with our business partners to
offer you certain products, services, or promotions.
- Other Users. When you
share personal information
(for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
- Offer Wall. Our
application(s) may display a third-party
hosted
"offer wall." Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.
In Short: We may use cookies and other
tracking technologies to collect and store
your information.
We may use cookies and similar tracking
technologies (like web beacons and pixels)
to gather information when you interact with
our Services. Some online tracking
technologies help us maintain the security
of our Services
We also permit third parties and service
providers to use online tracking
technologies on our Services for analytics
and advertising, including to help manage
and display advertisements, to tailor
advertisements to your interests, or to send
abandoned shopping cart reminders (depending
on your communication preferences). The
third parties and service providers use
their technology to provide advertising
about products and services tailored to your
interests which may appear either on our
Services or on other websites.
To the extent these online tracking
technologies are deemed to be a
Specific information about how we use such
technologies and how you can refuse certain
cookies is set out in our Cookie Notice
5. DO WE OFFER ARTIFICIAL
INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools
powered by artificial intelligence, machine
learning, or similar technologies.
As part of our Services, we offer products,
features, or tools powered by artificial
intelligence, machine learning, or similar
technologies (collectively,
Use of AI Technologies
We provide the AI Products through
third-party service providers (OpenAI
Our AI Products
Our AI Products are designed for the
following functions:
AI insights
AI translation
Natural language processing
AI automation
How We Process Your Data Using AI
All personal information processed using our
AI Products is handled in line with our
Privacy Notice and our agreement with third
parties. This ensures high security and
safeguards your personal information
throughout the process, giving you peace of
mind about your data's safety.
In Short: If you choose to register or log in to
our Services using a social media account,
we may have access to certain information
about you.
Our Services offer you the ability to
register and log in using your third-party
social media account details (like your
Facebook or X logins). Where you choose to
do this, we will receive certain profile
information about you from your social media
provider. The profile information we receive
may vary depending on the social media
provider concerned, but will often include
your name, email address, friends list, and
profile picture, as well as other
information you choose to make public on
such a social media platform.
We will use the information we receive only
for the purposes that are described in this
Privacy Notice or that are otherwise made
clear to you on the relevant Services.
Please note that we do not control, and are
not responsible for, other uses of your
personal information by your third-party
social media provider. We recommend that you
review their privacy notice to understand
how they collect, use, and share your
personal information, and how you can set
your privacy preferences on their sites and
apps.
7. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as long as
necessary to
We will only keep your personal information
for as long as it is necessary for the
purposes set out in this Privacy Notice,
unless a longer retention period is required
or permitted by law (such as tax,
accounting, or other legal requirements).three (3)
months past the termination of the user's
account
When we have no ongoing legitimate business
need to process your personal information,
we will either delete or
8. HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect your personal
information through a system of
We have implemented appropriate and
reasonable technical and
9. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not knowingly collect data
from or market to
We do not knowingly collect, solicit data
from, or market to children under 18 years
of age, nor do we knowingly sell such
personal information. By using the Services,
you represent that you are at least 18 or
that you are the parent or guardian of such
a minor and consent to such minor
dependent’s use of the Services. If we learn
that personal information from users less
than 18 years of age has been collected, we
will deactivate the account and take
reasonable measures to promptly delete such
data from our records. If you become aware
of any data we may have collected from
children under age 18, please contact us at support@civikka.com
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Withdrawing your consent:
If we are relying on your consent to process
your personal information,
However, please note that this will not
affect the lawfulness of the processing before
its withdrawal nor,
Opting out of marketing and promotional
communications: You can unsubscribe
from our marketing and promotional
communications at any time by
Account Information
If you would at any time like to review or
change the information in your account or
terminate your account, you can:
Contact us using the contact information provided.
Log in to your account settings and update your user account.
Upon your request to terminate your account,
we will deactivate or delete your account and
information from our active databases.
However, we may retain some information in our
files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our
legal terms and/or comply with applicable
legal requirements.
Cookies and similar technologies:
Most Web browsers are set to accept cookies
by default. If you prefer, you can usually
choose to set your browser to remove cookies
and to reject cookies. If you choose to
remove cookies or reject cookies, this could
affect certain features or services of our
Services.
If you have questions or comments about your
privacy rights, you may email us at support@civikka.com .
11. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a
Do-Not-Track (
California law requires us to let you know
how we respond to web browser DNT signals.
Because there currently is not an industry or
legal standard for
12. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of
Categories of Personal Information We
Collect
We have collected the following categories
of personal information in the past twelve
(12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online
identifier, Internet Protocol
address, email address, and account
name |
B. Personal information as defined
in the California Customer Records
statute | Name, contact information,
education, employment, employment
history, and financial information |
Gender, age, date of birth, race
and ethnicity, national origin,
marital status, and other
demographic data | ||
Transaction information, purchase
history, financial details, and
payment information | ||
Fingerprints and voiceprints | ||
Browsing history, search history,
online | ||
Device location | ||
Images and audio, video or call
recordings created in connection
with our business activities | ||
Business contact details in order
to provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a
job with us | ||
Student records and directory
information | ||
Inferences drawn from any of the
collected personal information
listed above to create a profile or
summary about, for example, an
individual’s preferences and
characteristics | ||
We only collect sensitive personal
information, as defined by applicable privacy
laws or the purposes allowed by law or with
your consent. Sensitive personal information
may be used, or disclosed to a service
provider or contractor, for additional,
specified purposes. You may have the right to
limit the use or disclosure of your sensitive
personal information.
We may also collect other personal
information outside of these categories
through instances where you interact with us
in person, online, or by phone or mail in the
context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or
contests; and
- Facilitation in the delivery of our Services
and to respond to your inquiries.
- Category A -
As long as the user has an account with us
- Category B -
As long as the user has an account with us
- Category
C - As long as the user has an account with us
- Category
D - As long as the user has an account with us
- Category
G - As long as the user has an account with us
- Category
K - As long as the user has an account with us
- Category
L - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of
personal information we collect in
How We Use and Share Personal
Information
Learn about how we use your personal
information in the section,
Will your information be shared
with anyone else?
We may disclose your personal
information with our service
providers pursuant to a written
contract between us and each
service provider. Learn more about
how we disclose personal
information to in the section,
We may use your personal
information for our own business
purposes, such as for undertaking
internal research for
technological development and
demonstration. This is not
considered to be
We have not disclosed, sold, or
shared any personal information to
third parties for a business or
commercial purpose in the
preceding twelve (12) months. We will not sell or share personal
information in the future
belonging to website visitors,
users, and other consumers.
Your Rights
You have rights under certain US
state data protection laws. However,
these rights are not absolute, and
in certain cases, we may decline
your request as permitted by law.
These rights include:
- Right to know
whether or not we are processing
your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request
the deletion of your personal data
- Right to obtain a copy of the personal data you previously
shared with us
- Right to non-discrimination
for exercising your rights
- Right to opt out
of the processing of your personal
data if it is used for targeted
advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending upon the state where you
live, you may also have the
following rights:
- Right to obtain a list of the
categories of third parties to which
we have disclosed personal data (as
permitted by applicable law,
including
California's and Delaware's privacy law)
- Right to obtain a list of specific
third parties to which we have
disclosed personal data (as
permitted by applicable law,
including Oregon’s privacy law)
- Right to limit use and disclosure
of sensitive personal data (as
permitted by applicable law,
including California’s privacy law)
- Right to opt out of the collection
of sensitive data and personal data
collected through the operation of a
voice or facial recognition feature
(as permitted by applicable law,
including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can
contact us support@civikka.com ,
support@civikka.com ,
We will
Under certain US state data
protection laws, you can designate
an
Request Verification
Upon receiving your request, we
will need to verify your identity to
determine you are the same person
about whom we have the information
in our system. We will only use
personal information provided in
your request to verify your identity
or authority to make the request.
However, if we cannot verify your
identity from the information
already maintained by us, we may
request that you provide additional
information for the purposes of
verifying your identity and for
security or fraud-prevention
purposes.
If you submit the request through
an
Appeals
Under certain US state data
protection laws, if we decline to
take action regarding your request,
you may appeal our decision by
emailing us at support@civikka.com
California
California Civil Code Section
1798.83, also known as the
13. DO WE MAKE UPDATES TO
THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant
with relevant laws.
We may update this Privacy Notice
from time to time. The updated
version will be indicated by an
updated
14. HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?
If you have questions or comments
about this notice, you may support@civikka.com
or
15. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?